PMIEF Privacy Policy

PMI is recognized as the world's leading project management professional association. PMI strives to provide its members and customers with the top products and services available and recognizes that building a long-term business relationship with you depends a great deal on trust. This trust begins with PMI’s commitment to respecting as well as protecting your privacy and in furtherance of this goal PMI acknowledges that it respects the privacy rights of its members and customers and will comply with all applicable privacy laws in the countries in which PMI does business.

As a supporting organization of PMI and its charitable arm, the PMI Educational Foundation ("PMIEF", "we", "us") views privacy in the same way as PMI. So, we have structured our web site ( so that, in general, you can visit PMIEF on the web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (name, address, e-mail address, phone number, etc.) you can be assured that it will only be used to support your relationship with PMIEF. Our donor giving page, scholarship and grant application process as well as the process by which you sign up for a newsletter or download an educational resource from PMIEF’s web site may request and/or require you to submit personal information. However, you can be assured that any such personal information that you submit to PMIEF will be protected by industry standard security and management procedures and will be used only for the purpose for which it was submitted, unless you request or agree otherwise.

Our privacy statement covers these main areas: Awareness, Choice, Access & Correction, Security, Additional Site Issues, International Visitors, Retention, Enforcement Contact Information, and Changes to this Notice. 

  1. Awareness
    PMIEF provides this Privacy Policy to make you aware of our privacy practices and of the choices you can make about the way your information is collected and used.

    What Information We Collect 
    On PMIEF's web site, over the telephone, or through the mail, you are able to make a donation.  And, on PMIEF’s web site you are able to apply for a scholarship or grant as well as download resources or sign up for the PMIEF newsletter. The types of personal information collected by PMIEF may include your name, your  personal contact and billing information (including telephone number and e-mail address), and your credit card information (if applicable). In order to tailor our subsequent communications to you and continuously improve our support, we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our resources or programs, and contact preferences.

    By using our Site, or by contacting us over the telephone, or through the mail, you may transfer your personal information to locations outside of the jurisdiction in which you live, including to the United States and other jurisdictions in which we operate. 

    The provision of information is sometimes required by law and at other times is a result of a contractual requirement. You may be required to provide information, for example in a case where we enter an agreement with you, and the non-provision of information could, in certain circumstances, prevent a transaction from concluding.

    Information Collected Through Technology
    When you use our web site or services, we or our service providers may collect tracking information such as your browser type, mobile device, the type of operating system you use, the domain name of your Internet service provider, and pages visited on the web sites. We use this information for aggregate reporting. For example, we may want to know how long the average user spends on our web site or which pages or features get the most attention. We use this information to make our web site and other products and services more useful to you; to provide you with more effective customer service; to make the web site or services easier to use by eliminating the need for you to repeatedly enter the same information; to perform research and analysis aimed at improving our products, services and technologies; and to display content that is customized to your interests and preferences. (See Section 5, Additional Web Site Issues, for more information about technologies used to collect information about user activity on PMI web sites.)

    How We Use the Information 
    PMIEF uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete transactions requested by you, to communicate back to you, and to offer and update you on PMIEF services (resources, programs, scholarships and grants) and benefits. Credit card numbers are used only for payment processing and are not retained for other purposes, unless you agree otherwise.

    As a benefit to PMIEF donors, PMIEF will (at no charge) include a donor’s name in the PMIEF Annual Report unless the donor has requested to be anonymous.  From time to time, we may also desire to contact you for research purposes relating to PMIEF programs and services. PMIEF will not reveal your personal information publicly or to any third party (except as stated below), unless we receive your explicit permission to do so. In addition, if at any time you would like to have your name removed from PMIEF lists, please follow the directions given below in the "Choice" section (Section 2) of this document to opt-out of such contact.

    We do not use automatic decision-making or engage in profiling that results in legal effects or similarly significant effects on you.

    Where we intend to process your personal information for a purpose other than the purpose for which it was collected, we will provide you with information regarding the purpose for the processing, as well as other relevant information, prior to processing your personal information for the new purpose.

    With Whom We Share the Information 
    PMIEF will not sell, rent, or lease your personally identifiable information to others without your permission. Unless we have your permission or are required by law, we will only share the personal data you provide to us with business partners who are acting on our behalf to help us provide you with our products and services. Such business partners are governed by our privacy policies with respect to the use of this data and are bound by this Privacy Policy and applicable confidentiality agreements.
  2. Choice
    PMIEF will not use or share the personally identifiable information provided to us for purposes other than for which the information was originally submitted, without your express permission. We will also provide you the opportunity to inform us at any time if you choose to opt-out of partial or total contact from PMIEF and we will comply with such requests. This choice regarding communications from PMIEF may be offered on donor forms or web pages, or at the bottom of online or off-line communications from us. If you have any difficulty exercising your choices, please send your request to You may also exercise your choices by contacting PMIEF by phone at +1-610-356-4600, option 8 (Customer Care) or by mail at Project Management Institute Educational Foundation, Inc., Fourteen Campus Boulevard, Newtown Square, PA 19073, Attention: Leah Brophy, Privacy Officer. Your permission will always be secured first, should we ever decide to share your information with third parties that are not acting on our behalf and not governed by our privacy policy.
  3. Access & Correction
    PMIEF strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online or telephone access to your registration data so that you may review, update or correct your personal information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. You may also request a change in your personal information by contacting PMIEF either by e-mail at; or by telephone at +1-610-356-4600, then select option 8 and following the instructions provided thereafter.
  4. Security
    PMIEF is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use data encryption technology to help protect against loss, misuse or alteration of your sensitive credit or debit card information. We use Secure Sockets Layer (SSL) technology, which creates an encrypted connection between you and our systems for the transmission of any credit or debit card information you input online and we use encryption protection for any payment authorizations for transactions we request through any channel. Once we collect your credit card or debit card information, it is stored encrypted on restricted-access computers that are not directly accessible via the Internet. 

    Any unauthorized access to or use of our web sites and other products and services or to the information collected and maintained by us should be immediately brought to our attention by contacting us via email at  or by writing to us at Project Management Institute Educational Foundation, Attn: Leah Brophy, 14 Campus Blvd, Newtown Square, PA 19073. We will investigate, and, if necessary, take action to halt any violation of the security of your personal information of which we become aware. 

    Your access to some services and content is password protected. We recommend that you do not divulge your password to anyone. PMIEF will never ask you for your password in an unsolicited phone call or in an unsolicited email. You should not disclose your user name and password to others. For additional security you should sign out of your PMIEF account at the end of each session. You may also wish to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library.

    Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our best efforts to protect your personal information, PMIEF cannot completely ensure or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information at your own risk. However, once we receive your transmission, we make our best effort to ensure its security on our systems.
  5. Additional Web Site Issues
    How PMIEF Uses Technology to Improve Your Web Site Experience

    PMIEF uses cookies and web beacons (described below), to collect information about the pages you view, the links you click and other actions you take on our sites and services. Additionally, we collect certain standard information that your browser sends to every web site you visit, such as your IP address, browser type and language, access times and referring web site addresses. 

    Most aggregate information is collected via cookies, web beacons and other technical methods. Web beacons (also known as clear gifs), in conjunction with cookies, are used to compile statistics about site usage. Web beacons are small pieces of data that are embedded in images on the pages of Web sites or applications. We or our service providers use these technical methods to analyze the traffic patterns on our web sites, such as the frequency with which our users visit various parts of our web sites and to measure site effectiveness or use of online products and services. We also use Web beacons in HTML e-mails that we send our visitors who have agreed to receive e-mail from us, to determine whether our recipients have opened those e-mails and/or clicked on links in those e-mails. On their own, cookies or Web beacons do not contain or reveal any personally identifiable information. However, if you choose to furnish PMIEF with personally identifiable information, this information can be associated to the data stored in the cookies or Web beacons. These technical methods may involve the transmission of information either directly to us or to our service providers. These technical methods allow us to make our web sites and other products and services, and any e-mails you have agreed to receive, more interesting to you. You may render some Web beacons unusable by rejecting their associated cookies. 

    We also use cookies to store, and sometimes to track, user information. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering or subscribing to our web site. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie contains a unique number that allows our web sites to recognize your computer. We use both temporary and persistent cookies; a temporary cookie tracks visitor activity during a session or visit and it expires when you close your browser. We use them to provide continuity for your visit as you visit web site pages. Persistent cookies allow us to keep track of your user name and password (if you are a subscriber) so you don't have to re-enter that information each time you visit. The Help function on most browsers contains information on how to set your browser to notify you before accepting cookies or to disable cookies entirely. However, if you don't accept cookies, you won't be able to take advantage of various features on our Sites that are available to other visitors. 

    PMIEF wants to ensure that you understand that accepting a cookie in no way gives us access to your computer or any personal information about you, other than the data you choose to share with us. This practice is strictly enforced. We are aware that a lot of people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. We value the relationships we have with our customers, so we respect these concerns. PMIEF works to continuously improve the web experience and personal data privacy policy and practices.

    Links to Third Party Websites
    Links to third party web sites are provided solely as a convenience to you. If you use these links, you will leave the PMIEF site. PMIEF has not comprehensively reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, PMIEF does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.

  6. International Visitors
    This section applies to those that visit our Site from the European Union.

    Lawful Basis for Processing
    On certain occasions, we process your personal information when it is necessary for the performance of a contract to which you are a party, such as to provide services to you that you have requested.  We may also process your personal information to respond to your inquiries concerning our products and services.

    On other occasions, we process your personal information where required by law. We may also process your personal information if necessary to protect your interests or the interests of a third party.

    Additionally, we process your personal information when necessary to do so for direct marketing purposes or to provide you with content that may be of interest to you and these interests are not overridden by your data protection rights. Where we process your personal information for this purpose, our legitimate interest is to carry out our activities in furtherance of the well-being of all our employees, users, certification holders and members.

    If the processing of personal information is necessary and there is no statutory basis for such processing, we will ask for your consent to process your personal information.  You have the right to withdraw your consent to processing of personal information at any time.

    If you wish to exercise the right to withdraw consent, contact us using the contact information found in the “Contact” section below.

    Transfers of Personal Information

    Please be aware that the personal information we collect may be transferred to and maintained on servers or databases located outside your state, province, country, or other jurisdiction, where the privacy laws may not be as protective as those in your location. If you are located outside of the United States, please be advised that we process and store personal information in the United States.

    Your Rights

    You have a right to the following:

    • To request access to the personal information we hold about you;
    • To request that we rectify or erase your personal information;
    • To request that we restrict or block the processing of your personal information;
    • Under certain circumstances, to receive personal information about you that we store and transmit to another without hindrance from us, including requesting that we provide your personal information directly to another, i.e., a right to data portability; and
    • Where we previously obtained your consent, to withdraw consent to processing your personal information.

    To exercise these rights, contact us or our privacy officer. See the “Contact Us” section below. Please be aware that PMI may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so.

    Additionally, you have the right to lodge a complaint against us.  To do so, contact the supervisory authority in your country of residence.

  7. Retention of Information
    We will process and store your personal information only for the period necessary to achieve the purpose of the storage, or as permitted by law.  The criteria used to determine the period of storage of personal information is, for example, the respective statutory retention period.  After expiration of that period, the corresponding data is routinely deleted.

  8. Enforcement/Contact Information
    If you have any questions or comments regarding our privacy practices, please contact PMIEF at Leah Brophy, Esq., is the authorized privacy officer for PMI. PMI is subject to the jurisdiction of the Federal Trade Commission. Any disputes arising out of a breach of this policy will be submitted to and resolved by the privacy dispute resolution procedure set up by the Direct Marketing Association.

  9. Changes to this Statement
    If there are updates to the terms of this Privacy Policy, we will post those changes and update the revision date listed on this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Policy, PMIEF will provide notification to affected customers.

    1 June 2018